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FREE SHIPPING TO ASIA (INCLUDES BUT NOT LIMITED TO: CHINA, HONG KONG, MALAYSIA, THAILAND, SINGAPORE, MACAU, SOUTH KOREA, JAPAN, INDONESIA, TAIWAN) VIA REGULAR REGISTERED AIRMAIL, WHICH TAKES 3 TO 6 WORKING DAYS. ALTERNATIVELY, A FLAT FEE OF US$15 IS AVAILABLE FOR DELIVERY VIA DHL INTERNATIONAL EXPRESS, WHICH TAKES 2 WORKING DAYS.
FREE SHIPPING TO THE REST OF THE WORLD (INCLUDES BUT NOT LIMITED TO): NORTH AMERICA, SOUTH AMERICA, EUROPE, AUSTRALIA AND AFRICA) VIA REGULAR REGISTERED AIRMAIL, WHICH TAKES 7 TO 14 WORKING DAYS. ALTERNATIVELY, A FLAT FEE OF US$32 IS AVAILABLE FOR DELIVERY VIA DHL INTERNATIONAL EXPRESS, WHICH TAKES 2-4 WORKING DAYS.
SHIPMENTS ARE MADE FROM OUR ONLINE STORE VIA REGISTERED MAIL AND DHL INTERNATIONAL EXPRESS EVERY BUSINESS DAY. THE CUT-OFF TIME FOR ALL ORDERS IS GMT+08:00. PACKING OF YOUR ORDER IS INCLUDED IN THE DELIVERY TIMEFRAMES. OUR DELIVERY SERVICE DOES NOT DELIVER TO PO BOXES, ARMY CAMPS, OR HOTELS SINCE YOUR DELIVERY REQUIRES A SIGNATURE. THE SHIPPING RATES AND DELIVERY TIMEFRAMES ARE PRESENTED BELOW. UNCOLLECTED PARCELS WILL BE RETURNED TO SAIHYOKA AS RETURNED ORDERS.
IN THE EVENT THAT MY DELIVERY IS MISSED, WHAT SHOULD I DO?
YOUR PARCEL WILL BE RETURNED TO US AFTER THREE UNSUCCESSFUL DELIVERY ATTEMPTS. PARCELS THAT CANNOT BE DELIVERED AFTER SEVERAL ATTEMPTS OR REMAIN UNCOLLECTED AT THE PICK-UP POINT LOCATION, WILL BE CONSIDERED AS RETURNS AND WILL BE REFUNDED ONLY IN THE FORM OF STORE CREDIT.
CAN I REQUEST MY PARCEL TO BE LEFT OUTSIDE MY RESIDENCE IF THERE IS NO ONE HOME TO ACCEPT MY DELIVERY?
WE ARE UNABLE TO AS ALL PARCELS WILL REQUIRE A SIGNATURE UPON DELIVERY.
