WELCOME TO SAI-HYOKA STORE! OWN AND MANAGED BY ESGU ENTERPRISE UEN: 53308496B
SUPPOSE YOU CONTINUE TO BROWSE AND USE THIS WEBSITE. IN THAT CASE, YOU AGREE TO COMPLY WITH AND BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS OF USE WHICH SHALL GOVERN YOUR USE OF THIS WEBSITE, INCLUDING ALL PAGES WITHIN THIS WEBSITE (COLLECTIVELY REFERRED TO HEREIN BELOW AS THIS “WEBSITE”). THESE TERMS APPLY IN FULL FORCE AND EFFECT TO YOUR USE OF THIS WEBSITE, AND BY USING THIS WEBSITE, YOU EXPRESSLY ACCEPT ALL TERMS AND CONDITIONS CONTAINED HEREIN IN FULL. YOU MUST NOT USE THIS WEBSITE IF YOU HAVE ANY OBJECTION TO ANY OF THESE TERMS AND CONDITIONS. THE TERM ‘SAI-HYOKA’ REFERS TO THE COMPANY IN CHARGE OF THE WEBSITE. THE TERM “YOU” REFERS TO THE USER OR VIEWER OF OUR WEBSITE. WE MAY AMEND THIS PAGE FROM TIME TO TIME.

PRIVACY AND DATA PROTECTION

USING THE SERVICES, YOU AGREE TO OUR PRIVACY POLICIES AND USE YOUR INFORMATION FOLLOWING OUR PRIVACY POLICIES AND SINGAPORE DATA PRIVACY LAWS. USING AND BENEFITING FROM SAI-HYOKA’S SERVICES, YOU RECOGNIZE THAT PERSONALIZATION LIES AT THE CORE OF MANY OF OUR SERVICES. WE CAN ONLY PROVIDE MANY OF THESE SERVICES BY USING YOUR DATA TO PROVIDE PERSONALIZED CONTENT AND ADS. PLEASE VISIT OUR PRIVACY POLICY TO LEARN MORE ABOUT PERSONALIZATION.

INTELLECTUAL PROPERTY RIGHTS

SAI-HYOKA AND LICENSORS OWN ALL RIGHTS TO THE INTELLECTUAL PROPERTY AND MATERIAL CONTAINED IN THIS WEBSITE, AND ALL SUCH RIGHTS ARE RESERVED. THIS MATERIAL INCLUDES, BUT IS NOT LIMITED TO, THE DESIGN, LAYOUT, LOOK, APPEARANCE AND GRAPHICS. REPRODUCTION IS PROHIBITED OTHER THAN FOLLOWING THE COPYRIGHT NOTICE, WHICH FORMS PART OF THESE TERMS AND CONDITIONS. YOU ARE GRANTED A LIMITED LICENSE ONLY, SUBJECT TO THE RESTRICTIONS PROVIDED IN THESE TERMS, FOR PURPOSES OF VIEWING THE MATERIAL CONTAINED ON THIS WEBSITE. UNAUTHORIZED USE OF THIS WEBSITE MAY GIVE RISE TO A CLAIM FOR DAMAGES AND MAY FURTHER LEAD TO A CRIMINAL OFFENCE.

CONTENT LIABILITY

WE SHALL NOT BE HELD RESPONSIBLE FOR ANY CONTENT THAT APPEARS ON YOUR WEBSITE. YOU AGREE TO PROTECT AND DEFEND US AGAINST ALL CLAIMS THAT ARE RISING ON YOUR WEBSITE. NO LINK(S) SHOULD APPEAR ON ANY WEBSITE THAT MAY BE INTERPRETED AS LIBELLOUS, OBSCENE, OR CRIMINAL, OR WHICH INFRINGES, OTHERWISE VIOLATES, OR ADVOCATES THE INFRINGEMENT OR OTHER VIOLATION OF, ANY THIRD PARTY RIGHTS.

RESERVATION OF RIGHTS

WE RESERVE THE RIGHT TO REQUEST THAT YOU REMOVE ALL LINKS OR ANY PARTICULAR LINK TO OUR WEBSITE. YOU APPROVE OF REMOVING ALL LINKS TO OUR WEBSITE UPON REQUEST IMMEDIATELY. WE ALSO RESERVE THE RIGHT TO AMEND THESE TERMS AND CONDITIONS AND ITS LINKING POLICY AT ANY TIME. BY CONTINUOUSLY LINKING TO OUR WEBSITE, YOU AGREE TO BE BOUND TO AND FOLLOW THESE LINKING TERMS AND CONDITIONS.

REMOVAL OF LINKS FROM OUR WEBSITE

IF YOU FIND ANY LINK ON OUR WEBSITE THAT IS OFFENSIVE FOR ANY REASON, YOU ARE FREE TO CONTACT AND INFORM US AT ANY MOMENT. WE WILL CONSIDER REQUESTS TO REMOVE LINKS, BUT WE ARE NOT OBLIGATED TO OR SO OR TO RESPOND TO YOU DIRECTLY.
WE DO NOT ENSURE THAT THE INFORMATION ON THIS WEBSITE IS CORRECT. WE DO NOT WARRANT ITS COMPLETENESS OR ACCURACY, NOR DO WE PROMISE TO ENSURE THAT THE WEBSITE REMAINS AVAILABLE OR THAT THE MATERIAL ON THE WEBSITE IS KEPT UP TO DATE.

COMPLAINTS

TO RESOLVE A COMPLAINT REGARDING THE SITE OR TO RECEIVE FURTHER INFORMATION REGARDING THE USE OF THE SITE, PLEASE CONTACT US AT CUSTOMER@SAIHYOKA.COM
THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER.YOU ARE EXPECTED TO REVIEW SUCH TERMS REGULARLY TO ENSURE YOU UNDERSTAND ALL TERMS AND CONDITIONS GOVERNING THE USE OF THIS WEBSITE.

DISCLAIMER

THE INFORMATION CONTAINED ON THIS WEBSITE IS FOR GENERAL INFORMATION PURPOSES ONLY. SAI-HYOKA PROVIDES THE DATA, AND WHILE WE ENDEAVOR TO KEEP THE INFORMATION UP TO DATE AND CORRECT, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE COMPLETENESS, ACCURACY, RELIABILITY, SUITABILITY, OR AVAILABILITY CONCERNING THE WEBSITE OR THE INFORMATION, PRODUCTS, SERVICES, OR RELATED GRAPHICS CONTAINED ON THE WEBSITE FOR ANY PURPOSE. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS THEREFORE STRICTLY AT YOUR OWN RISK. IN NO EVENT WILL WE BE LIABLE FOR ANY LOSS OR DAMAGE, INCLUDING WITHOUT LIMITATION, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE, OR ANY LOSS OR DAMAGE WHATSOEVER ARISING FROM LOSS OF DATA OR PROFITS ARISING OUT OF OR CONNECTED WITH THE USE OF THIS WEBSITE.

INDEMNIFICATION

YOU AGREE TO DEFEND, INDEMNIFY, AND HOLD US HARMLESS, INCLUDING OUR SUBSIDIARIES, AFFILIATES, AND ALL OF OUR RESPECTIVE OFFICERS, AGENTS, PARTNERS, AND EMPLOYEES, FROM AND AGAINST ANY LOSS, DAMAGE, LIABILITY, CLAIM, OR DEMAND, INCLUDING REASONABLE ATTORNEYS’ FEES AND EXPENSES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF: (1) [YOUR CONTRIBUTIONS]; (2) USE OF THE SITE;(3) BREACH OF THESE TERMS AND CONDITIONS; (4) ANY BREACH OF YOUR REPRESENTATIONS AND WARRANTIES OUTLINED IN THESE TERMS AND CONDITIONS; (5) YOUR VIOLATION OF THE RIGHTS OF A THIRD PARTY, INCLUDING BUT NOT LIMITED TO INTELLECTUAL PROPERTY RIGHTS; OR (6) ANY OVERT HARMFUL ACT TOWARD ANY OTHER USER OF THE SITE WITH WHOM YOU CONNECTED VIA THE SITE. NOTWITHSTANDING THE PRECEDING, WE RESERVE THE RIGHT, AT YOUR EXPENSE, TO ASSUME THE EXCLUSIVE DEFENCE AND CONTROL OF ANY MATTER FOR WHICH YOU ARE REQUIRED TO INDEMNIFY US, AND YOU AGREE TO COOPERATE, AT YOUR EXPENSE, WITH OUR DEFENCE OF SUCH CLAIMS. WE WILL USE REASONABLE EFFORTS TO NOTIFY YOU OF ANY SUCH CLAIM, ACTION, OR PROCEEDING SUBJECT TO THIS INDEMNIFICATION UPON BECOMING AWARE OF IT.

GOVERNING LAW

THESE TERMS AND CONDITIONS AND YOUR USE OF THE SITE ARE GOVERNED BY AND CONSTRUED FOLLOWING THE LAWS OF THE STATE OF SINGAPORE APPLICABLE TO AGREEMENTS MADE AND TO BE ENTIRELY PERFORMED WITHIN THE STATE OF SINGAPORE, WITHOUT REGARD TO ITS CONFLICT OF LAW PRINCIPLES.

COOKIES POLICY

OUR WEBSITE HTTPS://SAIHYOKA.COM/, UTILIZES COOKIES TO RECOGNIZE YOU FROM DIFFERENT SITE CLIENTS. THIS ASSISTS US IN FURNISHING YOU WITH A DECENT ENCOUNTER WHEN YOU PERUSE OUR SITE AND FURTHERMORE PERMITS US TO IMPROVE OUR SITE. BY PROCEEDING TO BROWSE THE SITE, YOU ARE CONSENTING TO OUR UTILIZATION OF COOKIES. COOKIES ARE FILES STORED ON A COMPUTER, A MOBILE DEVICE, A TABLET, OR OTHER EQUIPMENT OF A GIVEN USER, USED FOR ACCESS TO THE INTERNET AND ARE UTILIZED FOR ADMITTANCE TO THE INTERNET. COOKIES ARE INTRODUCED THROUGH A SOLICITATION BY THE SERVER OF A GIVEN PAGE TO YOUR INTERNET BROWSER (FOR EXAMPLE, CHROME, INTERNET EXPLORER, SAFARI, AND MOZILLA). THEY ARE TOTALLY “IDLE” (THEY DON’T CONTAIN ANY ITEM, CONTAMINATION, OR SPYWARE AND DON’T MOVE TOWARD THE INFORMATION OF THE USER HARDWARE).

COOKIE USES

COOKIES ARE UTILIZED AS THEY WERE, PERMITTING THE WEBSITE TO WORK BETTER AND ALL THE MORE PRODUCTIVELY. COOKIES ARE REQUIRED WITH THE GOAL FOR YOU TO PERUSE THE WEBSITE AND TO UTILIZE THEIR ADMINISTRATIONS AND FUNCTIONALITIES. WITHOUT THOSE FUNDAMENTALS, OUR WEBSITE WON’T WORK AS SMOOTHLY AS WE MIGHT WANT THEM TO, AND WE PROBABLY WON’T HAVE THE OPTION TO FURNISH YOU WITH SPECIFIC ADMINISTRATIONS OR HIGHLIGHTS. COOKIES ARE ADDITIONALLY UTILIZED TO PLAN ANONYMOUS INSIGHTS, WHICH HELP US SEE HOW A GIVEN CLIENT LIKES TO OPERATE OUR WEBSITE, PERMITTING US TO IMPROVE ITS DESIGN AND SUBSTANCE WITHOUT RECOGNIZING THE CLIENT. OUR WEBSITE MAY ALSO USE CERTAIN FEATURES FROM THE WORDPRESS WEBSITE, GOOGLE ANALYTICS SOFTWARE, GOOGLE ADWORDS OR GOOGLE ADSENSE, FACEBOOK, TWITTER, GOOGLE+ OR OTHER SOCIAL MEDIA “LIKE/RETWEET” BUTTONS OR PLUGINS, WHICH CONTAIN COOKIES.

COOKIE THAT WE UTILIZE

WE UTILIZE TWO SORTS OF COOKIES – FOR THE CLIENT MEETING AND FIXED ONES. THE PREVIOUS ONES ARE BRIEF RECORDS, WHICH STAY ON THE USER’S GADGET UNTIL THE FINISH OF HIS/HER CLIENT MEETING OR UNTIL SHUTTING THE INTERNET BROWSER. THE FIXED RECORDS REMAIN IN THE USER’S DEVICE FOR THE TIME FRAME, INDICATED IN THE ACTUAL COOKIES, OR UNTIL ERASED BY THE USER.

WHY WE USE COOKIES

PROCESSES – PLANNED TO MAKE THE WEBSITE WORK IN THE MANNER YOU ANTICIPATE. FOR INSTANCE, WE UTILIZE A TREAT THAT DISCLOSES WHETHER YOU HAVE SIGNED UP FOR A USER ACCOUNT. | AUTHENTICATION, SECURITY AND COMPLIANCE – PROPOSED TO FORESTALL EXTORTION, SHIELD YOUR INFORMATION FROM UNAPPROVED PARTIES, AND AGREE WITH LAWFUL PREREQUISITES. FOR INSTANCE, WE USE COOKIES TO RESOLVE WHETHER YOU ARE SIGNED IN TO YOUR USER ACCOUNT. | PREFERENCES – PLANNED TO RECOLLECT DATA ABOUT HOW YOU FAVOR THE ADMINISTRATIONS TO ACT AND LOOK. FOR INSTANCE, WE UTILIZE A COOKIE THAT DISCLOSES TO US WHETHER YOU HAVE DECLINED TO PERMIT US TO UTILIZE YOUR TELEPHONE’S GEOLOCATION INFORMATION. | NOTIFICATIONS – PROPOSED TO PERMIT OR FORESTALL NOTIFICATION OF DATA OR ALTERNATIVES THAT WE THINK COULD IMPROVE YOUR UTILIZATION OF THE SERVICE. FOR INSTANCE, WE UTILIZE A COOKIE THAT PREVENTS US FROM SHOWING YOU THE SIGNUP NOTIFICATION IN THE EVENT THAT YOU HAVE EFFECTIVELY SEEN IT. | ANALYTICS – PROPOSED TO ASSIST US WITH SEEING HOW GUESTS UTILIZE THE ADMINISTRATIONS. FOR INSTANCE, WE USE A COOKIE THAT DISCLOSES HOW OUR SUGGESTIONS CORRESPOND WITH YOUR ASSOCIATIONS ON THE SEARCH PAGE.

COOKIES AND INDIVIDUAL INFORMATION

ALL ALONE, COOKIES DON’T NEED INDIVIDUAL DATA TO BE UTILIZED, AND REGULARLY, THEY DON’T RECOGNIZE WEB USERS. THE PERSONAL INFORMATION GATHERED DURING THE UTILIZATION OF COOKIES MUST BE ASSEMBLED TO FACILITATE THE UTILIZATION OF THE ADMINISTRATIONS BY THE USER. THIS INFORMATION IS ENCODED NOT TO PERMIT UNAPPROVED PEOPLE TO OBTAIN ENTRANCE TO IT. ERASING THE COOKIES – APPLICATIONS FOR ADMITTANCE TO WEBSITE PAGES (WEB-OR PORTABLE PROGRAMS) PERMIT THE CAPACITY OF COOKIES NATURALLY. THESE SETTINGS MIGHT BE CHANGED SO THAT THE INTERNET BROWSER OBSTRUCTS THE SPONTANEOUS ADMINISTRATION OF COOKIES OR THAT THE USER WOULD BE CONVERSANT WHEN COOKIES ARE SENT TO HIS/HER GADGET. COMPLETE DATA ABOUT THE ALTERNATIVES AND THE MANAGEMENT OF COOKIES MIGHT BE FOUND IN THE WEB BROWSER SETTINGS. RESTRICTING THE UTILIZATION OF COOKIES MAY INFLUENCE A PORTION OF THE HIGHLIGHTS OF THE WEBSITE.’

SECURITY AND DISCRETION

COOKIES ARE NOT VIRUSES. THEY APPEAR AS PRIMARY CONTENT. THEY ARE NOT PROGRAMS RUNNING FROM CODE AND CAN’T HENCE BE EXECUTED OR EXECUTE ALONE. THEREFORE, THEY MAY NOT BE COPIED OR DUPLICATED INTO DIFFERENT ORGANIZATIONS TO BEGIN AND REPLICATED AGAIN. SINCE COOKIES CAN’T PLAY OUT THOSE CAPACITIES, THEY CAN’T BE VIEWED AS VIRUSES. REGULARLY, PROGRAMS HAVE IMPLICIT PROTECTION SETTINGS, WHICH GIVE VARIOUS LEVELS TO ACKNOWLEDGING COOKIES, THE TIME OF THEIR LEGITIMACY, AND THEIR PROGRAMMED ERASURE AFTER A USER HAS VISITED A GIVEN SITE. | RESPONSIBLE SURFING, SECURITY, AND COOKIES USE – BECAUSE OF THEIR ADAPTABILITY AND HOW A SIGNIFICANT NUMBER OF THE MOST VISITED AND GREATEST SITES USE COOKIES, THEIR UTILIZATION IS PRACTICALLY UNAVOIDABLE. DEACTIVATING COOKIES WON’T PERMIT THE ENTRANCE OF AN OFFERED CLIENT TO A LARGE NUMBER OF THE MOST CUSTOMARILY UTILIZED SITES, INCLUDING YOUTUBE, YAHOO, GMAIL, AND OTHERS. OUR ADVICE TO ENSURE SAFE SURFING, (WITH THE HELP OF COOKIES): PERSONALIZE YOUR COOKIE BROWSER SETTINGS TO MAKE A SUFFICIENT DEGREE OF INSURANCE FROM THE UTILIZATION OF COOKIES. IF YOU ARE THE SOLITARY INDIVIDUAL, WHO UTILIZES THE PC, YOU MAY SET LONGER TERMS FOR LAPSE OF THE CAPACITY OF THE PERUSING HISTORY AND ADMITTANCE TO INDIVIDUAL INFORMATION. IF YOU SHARE YOUR PC ACCESS WITH SOMEONE, YOU MAY SET YOUR BROWSER SETTINGS TO ERASE THE BROWSING INFORMATION EACH TIME YOU CLOSE YOUR INTERNET BROWSER. ENSURE THAT YOUR BROWSER IS CONSISTENTLY UP-TO-DATE. IN LIGHT OF COOKIES, A SIGNIFICANT NUMBER OF THE ASSAULTS ARE ACKNOWLEDGED WHILE ABUSING THE WEAK POINTS OF OLD AND NON-REFRESHED VARIANTS OF THE INTERNET BROWSERS. COOKIES ARE USED WORLDWIDE AND THEY MAY NOT BE BYPASSED ON THE OFF CHANCE THAT YOU MIGHT WANT TO MAKE THE MOST OF YOUR ADMITTANCE TO THE BEST AND MOST IMPORTANT SITES ON THE INTERNET. IT IS CONCEIVABLE THAT YOU SET YOUR BROWSER IN A MANNER THAT DOESN’T TAKE INTO CONSIDERATION COOKIES TO BE ACKNOWLEDGED ANY LONGER, OR YOU CAN SET YOUR BROWSER TO RECOGNIZE COOKIES JUST FROM SPECIFIC SITES. ALL ADVANCED BROWSERS OFFER THE CHOICE TO CHANGE COOKIE SETTINGS. THIS INCORPORATES PC BROWSERS, AS WELL AS MOBILE DEVICE BROWSER PROGRAMS. YOU CAN FIND THESE SETTINGS IN YOUR BROWSER’S “OPTIONS” MENU OR THE “PREFERENCES” MENU. TO DISCOVER THOSE SETTINGS, YOU CAN LIKEWISE UTILIZE THE CONNECTIONS BENEATH OR USE YOUR BROWSER’S “HELP” MENU FOR MORE DATA.

COOKIE SETTINGS IN FIREFOX- HTTPS://SUPPORT.MOZILLA.ORG/EN-US/KB/COOKIES-INFORMATION-WEBSITES-STORE-ON-YOUR-COMPUTER?REDIRECTLOCALE=EN-US&REDIRECTSLUG=COOKIES

COOKIE SETTINGS IN CHROME- HTTPS://SUPPORT.GOOGLE.COM/CHROME/ANSWER/95647?HL=EN
COOKIE SETTINGS IN SAFARI- HTTPS://SUPPORT.APPLE.COM/EN-KE/GUIDE/SAFARI/SFRI11471/MAC
TO SET THIRD PARTY COOKIES, YOU MAY USE THE FOLLOWING WEBSITE:
HTTP://WWW.YOURONLINECHOICES.COM-HTTP://WWW.YOURONLINECHOICES.COM/
IF YOU WANT TO FIND MORE ABOUT COOKIES AND WHAT ARE THEY USED FOR, WE RECOMMEND YOU THE FOLLOWING LINKS:
ALL ABOUT COOKIES – HTTPS://WWW.ALLABOUTCOOKIES.ORG/

WE ENDEAVOR TO TAKE PRECAUTIONS TO ENSURE THAT THE INFORMATION YOU HAVE PROVIDED IS PROTECTED AGAINST UNAUTHORIZED OR UNINTENDED USE, ACCESS OR DISCLOSURE. HOWEVER, WE CANNOT BE HELD RESPONSIBLE FOR UNAUTHORIZED OR UNINTENDED USE, ACCESS, OR DISCLOSURE BEYOND OUR CONTROL.

PRIVACY POLICY

PLEASE TAKE A MOMENT TO READ THIS PRIVACY POLICY SO THAT YOU KNOW AND UNDERSTAND THE PURPOSES FOR WHICH WE COLLECT, USE AND DISCLOSE YOUR PERSONAL DATA. BY INTERACTING WITH US, SUBMITTING INFORMATION TO US, OR SIGNING UP FOR ANY PROMOTIONS OR SERVICES OFFERED BY US, YOU AGREE AND CONSENT TO ESTEN, ITS RELATED CORPORATIONS AND AFFILIATES (COLLECTIVELY REFERRED TO HEREIN AS “ESTEN,” “US,” “WE” OR “OUR”), AS WELL AS OUR RESPECTIVE REPRESENTATIVES, COLLECTING, USING, DISCLOSING AND SHARING AMONGST THEMSELVES YOUR PERSONAL DATA, AND DISCLOSING SUCH PERSONAL DATA TO ESTEN’S AUTHORIZED SERVICE PROVIDERS AND RELEVANT THIRD PARTIES IN THE MANNER OUTLINED IN THIS PRIVACY POLICY.

THIS PRIVACY POLICY SUPPLEMENTS AND DOES NOT SUPERSEDE NOR REPLACE ANY OTHER CONSENT SECTION WITH THE COLLECTION, USE, OR DISCLOSURE OF YOUR PERSONAL DATA. FROM TIME TO TIME, ESTEN MAY UPDATE THIS PRIVACY POLICY TO ENSURE THAT THIS PRIVACY POLICY IS CONSISTENT WITH OUR FUTURE DEVELOPMENTS, INDUSTRY TRENDS, AND ANY CHANGES IN LEGAL OR REGULATORY REQUIREMENTS. SUBJECT TO YOUR RIGHTS AT LAW, YOU AGREE TO BE BOUND BY THE GENERAL TERMS OF THE PRIVACY POLICY AS UPDATED FROM TIME TO TIME ON OUR WEBSITES. PLEASE REGULARLY CHECK FOR UPDATED INFORMATION ON THE HANDLING OF YOUR PERSONAL DATA. FOR THE AVOIDANCE OF DOUBT, THIS PRIVACY POLICY FORMS A PART OF THE WEBSITE TERMS AND CONDITIONS (‘WEBSITE CONDITIONS’). IN ANY CONFLICT, INCONSISTENCY, OR CONFLICT BETWEEN THIS PRIVACY POLICY AND THE WEBSITE CONDITIONS, THE PRIVACY POLICY SHALL PREVAIL. ALL DEFINED TERMS CONTAINED IN THE WEBSITE CONDITIONS SHALL APPLY TO THIS PRIVACY POLICY UNLESS OTHERWISE EXPLICITLY STATED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE IN ANY EVENT FOR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY LOSS OF REPUTATION OR GOODWILL, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), EQUITY, STRICT LIABILITY, STATUTE OR OTHERWISE, SUFFERED AS A RESULT OF UNAUTHORISED OR UNINTENDED USE, ACCESS OR DISCLOSURE OF YOUR DATA.

THIS POLICY IS GOVERNED BY THE LAWS OF SINGAPORE. YOU AGREE TO SUBMIT TO THE EXCLUSIVE JURISDICTION OF THE COURTS OF SINGAPORE IN ANY DISPUTE RELATING TO THIS POLICY

PERSONAL DATA AND HOW IS IT USED

HEREIN, “PERSONAL DATA” REFERS TO ANY DATA OR INFORMATION ABOUT YOU THAT CAN BE USED TO IDENTIFY YOU EITHER FROM THE INFORMATION WE HAVE OR ARE LIKELY TO ACCESS. IN THIS CONTEXT, SUCH INFORMATION MAYBE AS FOLLOWS: A) YOUR NAME, IDENTIFICATION NUMBER, TELEPHONE NUMBER(S), E-MAIL ADDRESS OR MAILING ADDRESS, AND ANY OTHER INFORMATION RELATING TO YOU HAVE PROVIDED US IN ANY FORM YOU MAY HAVE SUBMITTED TO US OR OTHER FORMS OF INTERACTION WITH YOU. B) INFORMATION ABOUT YOUR USE OF OUR WEBSITE AND SERVICES, INCLUDING COOKIES, IP ADDRESS, SUBSCRIPTION ACCOUNT DETAILS, AND MEMBERSHIP DETAILS, BUT ONLY TO THE EXTENT THAT SAI-HYOKA MAY IDENTIFY YOU FROM SUCH INFORMATION. C) YOUR PAYMENT-RELATED INFORMATION, SUCH AS YOUR BANK ACCOUNT OR CREDIT CARD INFORMATION; AND D) INFORMATION ABOUT YOUR USAGE OF AND INTERACTION WITH OUR WEBSITE AND SERVICES, INCLUDING COMPUTER AND CONNECTION INFORMATION, DEVICE CAPABILITY, BANDWIDTH, STATISTICS ON PAGE VIEWS, AND TRAFFIC TO AND FROM OUR WEBSITE. WE USE YOUR DATA TO SERVE YOU. THIS INCLUDES, WHERE APPLICABLE:- PROVIDING YOU WITH THE PRODUCTS AND SERVICES THAT YOU HAVE REQUESTED, E.G., NOTIFYING YOU REGARDING THE STATUS OF YOUR ORDER OR DELIVERY, ASSESSMENT OF YOUR CREDITWORTHINESS (FOR WHICH WE MAY USE THIRD PARTIES); ENSURING THAT YOUR TRANSACTIONS ON OUR WEBSITES ARE SAFE AND SECURE; PROVIDING YOU WITH A CONVENIENT SHOPPING EXPERIENCE; CONTACTING YOU FOR FEEDBACK AFTER A SALE OF A PRODUCT OR SERVICE; AND RESOLVING ANY PROBLEMS OR DISPUTES YOU MAY ENCOUNTER CONCERNING OUR PRODUCTS AND SERVICES. WE USE YOUR DATA FOR PURPOSES CONNECTED OR RELEVANT TO THE BUSINESS OF SAI-HYOKA, SUCH AS COMPLYING WITH LEGAL AND REGULATORY OBLIGATIONS AND REQUIREMENTS OR ENFORCING DUTIES OWED TO SAI-HYOKA. IT MAY ALSO BE USED TO RESEARCH AND DEVELOP NEW PRODUCTS AND SERVICES OR IMPROVE EXISTING PRODUCTS AND SERVICES OF SAI-HYOKA. WE WILL ALSO USE YOUR DATA TO CONTACT YOU REGARDING ANY OF THE SERVICES THAT YOU WILL NEED, SUCH AS PAYMENT, DELIVERY, AND ANY RELATED PURPOSES. WE MAY CONTACT YOU VIA REGULAR MAIL, FAX, E-MAIL, SMS, TELEPHONE, OR OTHER ELECTRONIC MEANS. IF WE NEED TO USE YOUR DATA FOR ANY OTHER PURPOSES, WE WILL NOTIFY YOU AND OBTAIN YOUR CONSENT BEFOREHAND. YOU WILL BE ALLOWED TO WITHHOLD OR WITHDRAW YOUR CONSENT TO USE YOUR DATA FOR THESE ADDITIONAL PURPOSES.

NON DISCLOSURE (DISCLOSURE OF INFORMATION)

WE WILL NOT SELL YOUR DATA TO THIRD PARTIES AND WILL ONLY DISCLOSE YOUR DATA TO THIRD PARTIES WHERE YOU HAVE PROVIDED US CONSENT AND IN THE SITUATIONS EXPRESSLY SET OUT IN THIS POLICY. IF YOU HAVE CONSENTED TO RECEIVE MARKETING INFORMATION FROM US, OUR STRATEGIC PARTNERS, AND BUSINESS ASSOCIATES, WE WILL BE DISCLOSING YOUR DATA TO THEM. 3.3. YOUR DATA MAY BE DISCLOSED AND SHARED WITHIN SAI-HYOKA TO PROVIDE THE REQUESTED PRODUCTS AND SERVICES. WE MAY DISCLOSE OR SHARE YOUR DATA WITH THIRD PARTIES (INCLUDING OTHER COMPANIES WITHIN SAI-HYOKA) WHO PROVIDE NECESSARY SERVICES TO US. WE WILL ALSO DISCLOSE YOUR DATA TO THIRD PARTIES TO COMPLY WITH LEGAL OBLIGATIONS OR INDUSTRY REQUIREMENTS. THIS INCLUDES DISCLOSURES TO LEGAL, REGULATORY, GOVERNMENTAL, TAX, AND LAW ENFORCEMENT AUTHORITIES. OUR WEBSITE MAY HAVE THE FUNCTIONALITIES TO SHARE YOUR DATA WITH OTHER THIRD PARTIES, SUCH AS OTHER USERS OF OUR WEBSITE. YOU ARE RESPONSIBLE FOR YOUR CHOICE(S) AND ARE DEEMED TO HAVE PROVIDED CONSENT FOR ANY SHARING OF YOUR DATA IN THE MANNER PROVIDED BY THE WEBSITE. YOU ALSO FULLY UNDERSTAND AND CONSENT THAT WE MAY TRANSFER YOUR DATA TO ANY LOCATION OUTSIDE OF SINGAPORE FOR THE PURPOSES SET OUT IN THIS PARAGRAPH. WHEN SHARING YOUR DATA OUTSIDE OF SINGAPORE, WE WILL PROTECT YOUR DATA TO A STANDARD COMPARABLE TO THE PROTECTION ACCORDED TO YOUR DATA UNDER THE SINGAPORE PERSONAL DATA PROTECTION ACT 2012 BY ENSURING THAT THE RECIPIENT IS EITHER IN A JURISDICTION THAT HAS EQUIVALENT DATA PROTECTION LAWS OR IS CONTRACTUALLY BOUND TO PROTECT YOUR DATA.

THIRD PARTIES

THIS POLICY ONLY APPLIES TO OUR WEBSITE AND INFORMATION THAT WE COLLECT FROM YOU. OUR WEBSITES MAY CONTAIN LINKS TO OTHER WEBSITES WHICH ARE NOT OWNED OR MAINTAINED BY US. WHEN VISITING THESE THIRD-PARTY WEBSITES OR DISCLOSING YOUR DATA TO THIRD PARTIES (INCLUDING BUYERS OR SELLERS ON OUR WEBSITE), YOU SHOULD READ THEIR PRIVACY POLICIES OR ASK RELEVANT QUESTIONS BEFORE DISCLOSING YOUR DATA. WE ARE NOT RESPONSIBLE FOR COLLECTING, USING, OR TELLING YOUR DATA BY SUCH THIRD PARTIES.

GEO-LOCATION SERVICES
OUR WEBSITE AND MOBILE OR WEB-BASED APPLICATIONS MAY OFFER LOCATION-ENABLED SERVICES, SUCH AS GOOGLE MAPS AND BING MAPS. USE THOSE MOBILE OR WEB-BASED APPLICATIONS. THEY MAY RECEIVE INFORMATION ABOUT YOUR ACTUAL LOCATION (SUCH AS GPS SIGNALS SENT BY A MOBILE DEVICE) OR INFORMATION THAT CAN BE USED TO APPROXIMATE A LOCATION. YOU ARE ALWAYS ASKED IF THE GEO-LOCATION SERVICE CAN BE ACTIVATED, AND YOU CAN ALSO OBJECT TO THIS GEO-LOCATION SERVICE WITHIN THE RESPECTIVE MOBILE OR WEB-BASED APPLICATION.

YOUR RIGHTS

IF YOU HAVE ANY QUESTIONS ABOUT THE PROCESSING OF YOUR DATA OR OUR POLICY, IF YOU DO NOT ACCEPT THE AMENDED POLICY, IF YOU WISH TO WITHDRAW ANY CONSENT YOU HAVE GIVEN US AT ANY TIME, OR IF YOU WANT TO UPDATE OR HAVE ACCESS TO YOUR DATA, YOU ARE WELCOME TO CONTACT US. YOU MAY EMAIL US AT CONTACT@SAIHYOKA.COM

ALL REQUESTS FOR CORRECTION OR ACCESS TO YOUR DATA MUST BE IN WRITING. WE WILL ENDEAVOR TO RESPOND TO YOUR REQUEST WITHIN 30 DAYS, AND IF THAT IS NOT POSSIBLE, WE WILL INFORM YOU OF THE TIME BY WHICH WE WILL RESPOND TO YOU. WE MAY BE PREVENTED BY LAW FROM COMPLYING WITH ANY REQUEST THAT YOU MAY MAKE. WE MAY ALSO DECLINE ANY REQUEST THAT YOU MAY MAKE IF THE LAW PERMITS US TO DO SO. IN MANY CIRCUMSTANCES, WE NEED TO USE YOUR DATA TO PROVIDE YOU WITH PRODUCTS OR SERVICES YOU REQUIRE OR HAVE REQUESTED. IF YOU DO NOT PROVIDE US WITH THE NECESSARY PERSONAL DATA, OR IF YOU DO NOT ACCEPT THE AMENDED POLICY OR WITHDRAW YOUR CONSENT TO OUR USE AND DISCLOSURE OF YOUR DATA FOR THESE PURPOSES, IT MAY NOT BE POSSIBLE FOR US TO CONTINUE TO SERVE YOU OR PROVIDE YOU WITH THE PRODUCTS AND SERVICES THAT YOU REQUIRE OR HAVE REQUESTED. WE MAY CHARGE YOU A FEE FOR RESPONDING TO YOUR REQUEST TO ACCESS THE PERSONAL DATA WE HOLD ABOUT YOU OR FOR INFORMATION ABOUT HOW WE HAVE (OR MAY HAVE) USED YOUR DATA. IF A FEE IS TO BE CHARGED, WE WILL INFORM YOU OF THE AMOUNT BEFOREHAND AND RESPOND TO YOUR REQUEST AFTER RECEIVING PAYMENT.

LEGAL NOTICE

THIS WEBSITE IS OWNED AND OPERATED BY SAI-HYOKA. THIS WEBSITE IS MEANT TO SERVE AS AN E-COMMERCE PLATFORM. PLEASE READ ALL TERMS OF THIS WEBSITE BEFORE USING THIS WEBSITE. BY USING THE WEBSITE, YOU AGREE TO THE PRACTICES SET OUT IN THIS STATEMENT. YOU MAY ACCESS CERTAIN PARTS OF THE WEBSITE WITHOUT REGISTERING OR PROVIDING SAI-HYOKA WITH YOUR DETAILS. HOWEVER, TO FULLY ENJOY OUR SERVICES, AN INDIVIDUAL MAY BE REQUIRED TO SUBMIT PERSONAL INFORMATION FOR THE SERVICES RENDERED. SUCH INFORMATION HAS BEEN PROTECTED UNDER OUR PRIVACY POLICY. THE WEBSITE’S INFORMATION MAY BE INCOMPLETE, OUT OF DATE, OR INACCURATE AND MAY CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. SAI-HYOKA RESERVES THE RIGHT TO UPDATE THE WEBSITE AT OUR SOLE DISCRETION. THUS, SUCH INFORMATION MAY BE CHANGED OR UPDATED WITHOUT NOTICE. WE RESERVE THE RIGHT TO MAKE CHANGES TO THIS LEGAL NOTICE. ANY CHANGES WE MAY MAKE TO THIS LEGAL NOTICE WILL BE POSTED ON THIS PAGE, AND, WHERE APPROPRIATE, WE WILL ALSO NOTIFY YOU BY E-MAIL. SPECIFIC PROVISIONS OF THIS LEGAL NOTICE MAY BE SUPERSEDED BY EXPRESSLY DESIGNATED LEGAL NOTICES OR TERMS LOCATED ON THE WEBSITE’S PARTICULAR PAGES. ALL SUCH UPDATES, MODIFICATIONS, CHANGES, AND ALTERATIONS ARE BINDING ON ALL USERS AND BROWSERS OF THIS WEBSITE AND POSTED HERE.

SERVICE ACCESS

WHILE WE ENDEAVOR TO ENSURE THAT THE WEBSITE IS USUALLY AVAILABLE 24 HOURS A DAY, WE SHALL NOT BE LIABLE IF FOR ANY REASON THE WEBSITE IS UNAVAILABLE AT ANY TIME OR FOR ANY PERIOD. ACCESS TO THIS WEBSITE MAY BE SUSPENDED TEMPORARILY AND WITHOUT NOTICE IN THE CASE OF SYSTEM FAILURE, MAINTENANCE, OR REPAIR OR FOR REASONS BEYOND OUR CONTROL. CONTACT ANY QUESTIONS REGARDING THIS WEBSITE, AND THE CONTENTS OF THIS LEGAL NOTICE CAN BE SENT TO ORDER@SAIHYOKA.COM

AUTHENTICITY

SAI-HYOKA ASSURES ON BEHALF OF THE SELLER THAT EACH PIECE OF ART (NOT INCLUDING JEWELRY, WATCHES, AND PRECIOUS STONES) WHICH WE OFFER FOR SALE ON THE SITE IS A GENUINE WORK OF THE ARTIST LISTED. SAI-HYOKA GUARANTEES THE AUTHENTICITY OF OUR PRODUCTS. AUTHENTICITY CONCERNING OUR PRODUCTS SHALL MEAN GOOD QUALITY. IN THE UNLIKELY EVENT THAT WITHIN ONE YEAR FROM THE SALE OF THE PRODUCT, THE BUYER PROVED THAT THE ITEM WAS NOT AUTHENTIC TO THE REASONABLE SATISFACTION OF SAI-HYOKA. IF, IN SAI-HYOKA’S OPINION, THIS WOULD HAVE SIGNIFICANTLY IMPACTED THE BUYER’S PRICE WOULD HAVE BEEN WILLING TO PAY FOR THE ITEM, SAI-HYOKA SHALL BE ENTITLED TO RESCIND THE SALE. ALL SUCH CLAIMS WILL BE HANDLED ON A CASE-BY-CASE BASIS. IN THE CASE OF AN AUTHENTICITY CLAIM CONCERNING ARTWORK WILL REQUIRE THAT EXAMINABLE PROOF, WHICH DEMONSTRATES THAT THE ITEM IS NOT AUTHENTIC, IS PROVIDED BY AN ESTABLISHED AND ACKNOWLEDGED AUTHORITY. THE DECISION OF SAI-HYOKA IN RESPECT OF SUCH CLAIMS SHALL BE FINAL AND BINDING.

THIS GUARANTEE SHALL BE SUBJECT TO THE FOLLOWING CONDITIONS:

THE CLAIM IS MADE BY THE BUYER AS REGISTERED WITH SAI-HYOKA (THE BENEFIT OF THE CLAIM IS NOT ASSIGNABLE TO ANY SUBSEQUENT OWNERS OR OTHERS WHO MAY ACQUIRE OR HAVE AN INTEREST IN ANY OF THE ITEMS).
THE PRODUCT IS RETURNED IN THE SAME CONDITION THAT IT WAS IN AT DELIVERING THE ITEM TO THE BUYER.
THE PRODUCT WAS INDISPUTABLY PURCHASED THROUGH SAI-HYOKA.

IN THE UNLIKELY EVENT THAT WITHIN SEVEN WORKING DAYS FROM THE DAY THE PRODUCT HAS BEEN DELIVERED TO THE BUYER, THE BUYER CAN PROVE TO THE REASONABLE SATISFACTION OF SAI-HYOKA THAT THE PRODUCT DOES NOT MATCH THE DETAILS GIVEN IN THE (CAPITALIZED) HEADING TO THE DESCRIPTION, AND IF, IN SAI-HYOKA OPINION, THIS ERROR OR OMISSION WOULD HAVE SIGNIFICANTLY IMPACTED THE PRICE A BUYER WOULD HAVE BEEN WILLING TO PAY FOR THE ITEM SAI-HYOKA SHALL BE ENTITLED TO RESCIND THE SALE. THE SELLER WILL BE LIABLE TO REFUND TO THE BUYER THE SALE PRICE PAID FOR THE PRODUCT. THE BUYER SHALL RETURN THE PRODUCT TO SAI-HYOKA, AND SAI-HYOKA SHALL HAND OVER THE PRODUCT TO THE SELLER UPON REFUND OF THE SALE PRICE PAID TO HIM FOR THE PRODUCT. ONCE SAI-HYOKA OBTAINS THE REFUNDED AMOUNT FROM THE SELLER, IT SHALL FORWARD THE SAME TO THE BUYER. THIS GUARANTEE WILL NOT BE APPLICABLE WHERE THE PRODUCT IS BEING SHIPPED TO THE BUYER BY SAI-HYOKA.

ALL SUCH CLAIMS WILL BE HANDLED ON A CASE-BY-CASE BASIS. THE DECISION OF THE SAI-HYOKA GROUP IN RESPECT OF SUCH CLAIMS SHALL BE FINAL AND BINDING.

THIS GUARANTEE SHALL BE SUBJECT TO THE FOLLOWING CONDITIONS:

1. THE CLAIM IS MADE BY THE BUYER AS REGISTERED WITH SAI-HYOKA (THE BENEFIT OF THE CLAIM IS NOT ASSIGNABLE TO ANY SUBSEQUENT OWNERS OR OTHERS WHO MAY ACQUIRE OR HAVE AN INTEREST IN ANY OF THE ITEMS).
2. THE PRODUCT IS RETURNED IN THE SAME CONDITION THAT IT WAS IN AT DELIVERING THE ITEM TO THE BUYER.
3. THE PRODUCT WAS INDISPUTABLY PURCHASED THROUGH SAI-HYOKA.

SAI-HYOKA RETAINS THE RIGHT TO CONSULT WITH, AT THE EXPENSE OF THE BUYER, TWO RECOGNIZED EXPERTS IN THE FIELD (SUCH EXPERTS BEING MUTUALLY ACCEPTABLE TO SAI-HYOKA AND THE BUYER) TO EXAMINE THE ITEM UNDER QUESTION BEFORE DECIDING TO RESCIND THE SALE AND OFFER THE REFUND UNDER THE ABOVE GUARANTEE. THE OPINION OF THE EXPERTS SHALL NOT BE BINDING ON SAI-HYOKA.

IN THE EVENT OF THE SELLER’S FAILURE TO REFUND THE PROCEEDS STATED ABOVE, THE BUYER SHALL RETURN THE ITEM TO SAI-HYOKA AND AUTHORIZE SAI-HYOKA AS ITS AGENT TO INITIATE LEGAL PROCEEDINGS AGAINST THE SELLER. ANY SUCH STEPS TAKEN OR LEGAL PROCEEDINGS INSTITUTED BY SAI-HYOKA AGAINST THE SELLER SHALL BE TO THE BUYER’S COST.

ORDER POLICY

A BUYER MAY PLACE AN ORDER WITH US BY COMPLETING AND SUBMITTING THE ORDER FORM ON THE SITE. THE BUYER BEARS THE RESPONSIBILITY FOR ENSURING THE ACCURACY OF ALL CHARGES. ALL ORDERS WILL BE DEEMED IRREVOCABLE AND UNCONDITIONAL UPON TRANSMISSION THROUGH THE SITE AND A FURTHER REFERENCE OR NOTICE. WE RESERVE THE RIGHT TO ACCEPT OR DECLINE ANY ORDERS RECEIVED FROM OR THROUGH THE SITE AT OUR SOLE AND ABSOLUTE DISCRETION. OUR ACCEPTANCE OF YOUR ORDER WILL OCCUR WHEN A CONFIRMATION EMAIL IS SENT TO YOUR REGISTERED EMAIL ADDRESS WITH US, AT WHICH POINT A CONTRACT WILL COME INTO EXISTENCE BETWEEN YOU AND US. EACH FULLY-PAID ORDER ACCEPTED BY US SHALL CONSTITUTE A SEPARATE AND INDIVIDUAL CONTRACT GOVERNED BY THIS ORDER POLICY AS AN “ORDER.” WE WILL ASSIGN AN ORDER NUMBER TO YOUR ORDER WHEN WE ACCEPT YOUR ORDER. PLEASE TELL US THE ORDER NUMBER WHENEVER YOU CONTACT US ABOUT YOUR ORDER. IF WE ARE UNABLE TO PROCESS YOUR ORDER, WE WILL INFORM YOU OF THIS. THIS MIGHT BE BECAUSE THE PRODUCT IS OUT OF STOCK OR DUE TO UNEXPECTED LIMITS ON OUR RESOURCES FOR WHICH WE COULD NOT REASONABLY PLAN OR BECAUSE A CREDIT REFERENCE WE HAVE OBTAINED FOR YOU DOES NOT MEET OUR MINIMUM REQUIREMENTS BECAUSE WE HAVE IDENTIFIED AN ERROR IN THE PLACE OR DESCRIPTION OF THE PRODUCT OR BECAUSE WE ARE UNABLE TO COMPLETE A DELIVERY DEADLINE YOU HAVE SPECIFIED.

BUSINESS ETHICS POLICY

OUR BUSINESS ETHICS POLICY, EMBODIED IN THE FOLLOWING STANDARDS, GUIDES ETHICAL DECISION-MAKING. SAI-HYOKAIS COMMITTED TO UNCOMPROMISING INTEGRITY IN ALL THAT THE COMPANY DOES AND HOW SAI-HYOKA EMPLOYEES RELATE TO EACH OTHER AND PEOPLE OUTSIDE THE COMPANY. WHILE THE STANDARDS IN THIS POLICY ARE MAINLY BASED ON LAWS, THE STANDARDS ALSO REFLECT THE VALUES WHICH DEFINE ESGU EMPLOYEES AND THE COMPANY. ESGU MUST CONSTANTLY STRIVE TO AVOID ANY CIRCUMSTANCES THAT MAY CREATE A CONFLICT OR THE APPEARANCE OF A CONFLICT BETWEEN THE COMPANY’S INTERESTS AND THOSE OF THE COMPANY. THE STANDARDS IN THIS POLICY MAY BE IMPLEMENTED, INTERPRETED, OR AMENDED FROM TIME TO TIME THROUGH WRITTEN PROCEDURES OR OTHER COMPLIANCE GUIDELINES. THIS POLICY AND RELATED PROCEDURES AND COMPLIANCE GUIDELINES ARE AVAILABLE AS PART OF ESGU ENTERPRISE GROUP’S MANAGEMENT SYSTEM. THIS POLICY IS MADE AVAILABLE ON THE COMPANY’S WEBSITE HTTPS://SAIHYOKA.COM/

THE COMPANY’S POLICY ENSURES THE COMPANY’S EMPLOYEES ALL OPERATE AT THE HIGHEST LEVEL OF ETHICAL BEHAVIOR AND THAT CLIENTS ARE TREATED WELL WHILE CONDUCTING OUR SERVICES. OUR BUSINESS ETHICS POLICY STATEMENT GUIDES MANY OF THE AREAS WHERE COMPANIES OF ALL SIZES OCCASIONALLY ENCOUNTER BUSINESS CONDITIONS REQUIRING REINFORCEMENT OR SUPPORT IN MAINTAINING THESE HIGH, ETHICAL STANDARDS AND QUALITY SERVICES TO OUR ESTEEMED CLIENTS. THE COMPANY RECOGNIZES THAT THE CLIENTS ARE VITAL FOR OUR BUSINESS SUCCESS, AND THE COMPANY PRIDES ITSELF ON PROVIDING A USER-FRIENDLY PLATFORM FOR PURCHASING. THE COMPANY VALUES EACH EMPLOYEE’S CONTRIBUTIONS AND IS COMMITTED TO TREATING EVERY EMPLOYEE WITH DIGNITY AND RESPECT. THE COMPANY EQUALLY VALUE ITS ESTEEMED CLIENTS AND AIM TO IMPROVE ON OUR QUALITY SERVICES. THIS INCLUDES PRESERVING THE CONFIDENTIALITY OF CLIENT DATA IN COMPLIANCE WITH APPLICABLE LAW AND REFRAINING FROM UNWARRANTED INTRUSIONS INTO CLIENTS’ PRIVACY. EVERY EMPLOYEE OF THE COMPANY IS PERSONALLY RESPONSIBLE FOR ENSURING THAT THE CLIENT’S BEST INTERESTS ARE MET IN OUR SERVICES PER THE SPIRIT AND THE LETTER OF THIS POLICY. GIVEN THE PACE OF CHANGE IN THIS INDUSTRY, THIS POLICY CAN’T ANTICIPATE ALL POSSIBLE SCENARIOS WHICH MAY INVOLVE ETHICAL DECISION-MAKING. ANY REQUEST FOR A WAIVER OF ANY STANDARD OF THIS POLICY MAY BE GRANTED ONLY BY MANAGEMENT REPRESENTATIVE APPROVAL. ALL EMPLOYEES AND DIRECTORS SHOULD BE AWARE THAT THE COMPANY WILL NOT GIVE SUCH WAIVERS AND DO SO ONLY WHEN THERE IS A COMPELLING REASON. IF THERE ARE QUESTIONS ABOUT APPLYING A STANDARD, OR IF CONFRONTED WITH A SITUATION THAT PRESENTS AN ETHICAL ISSUE THAT IS NOT ADDRESSED BY THIS POLICY, CLIENTS SHOULD SEEK GUIDANCE FROM THE COMPANY’S MANAGEMENT REPRESENTATIVE. IN ADDITION, CLIENTS BEAR THE PRIVILEGE OF MAKING AN APPROPRIATE REPORT OR FEEDBACK OR CONCERN WHERE THERE IS REASON TO BELIEVE THAT BUSINESS CONDUCT IN ANY WAY VIOLATES THIS POLICY. ALL CONCERNS, QUESTIONS, AND COMPLAINTS WILL BE TAKEN SERIOUSLY AND HANDLED PROMPTLY, CONFIDENTIALLY, AND PROFESSIONALLY. NO RETALIATION WILL BE TAKEN AGAINST ANY CLIENTS FOR RAISING ANY PROBLEM, QUESTION, OR COMPLAINT IN GOOD FAITH.